Terms & conditions

MARI FIN BRIDAL – TERMS & CONDITIONS

 

By using https://marifinbridal.be (“the Website”), you agree to be bound by the following Terms & Conditions as well as our Privacy Policy. Mari Fin Bridal reserves the right to modify or update these Terms & Conditions at any time without prior notice.

 

COMPANY INFORMATION

Mari Fin Bridal BV
VAT number: BE 1031 380 313

Registered address:
Bijlokehof 25, 9000 Ghent, Belgium

Boutique address:
Onderbergen 58, 9000 Ghent, Belgium

Email: info@marifinbridal.be

 

ONLINE MADE-TO-ORDER WEDDING DRESSES

If your wedding date is more than 3–5 months away, you may place an order for a made-to-order gown. Your wedding dress will be specially produced according to your selected size range and height.

After submitting your request through our website, WhatsApp or email, Mari Fin Bridal will contact you to confirm your order details and discuss any requested customizations.

If you would like the gown exactly as shown on our website, your order may proceed once we receive:

  • your measurements;
  • your confirmation;
  • and full payment.

If you would like to personalize your gown — for example by adding sleeves, changing the skirt, adjusting the length or selecting another color — additional customization fees may apply.

Mari Fin Bridal will assist you throughout the ordering process via email, phone or WhatsApp communication.

Final designs and modifications may be confirmed with you before placing the production order with the designer or supplier.

 

PRODUCT COLORS & IMAGES

We make every effort to display product colors, fabrics and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, fabric dye lots and handmade production processes.

Such minor variations shall not be considered defects.

 

CUSTOM DESIGN MODIFICATIONS

Any requested customization or modification to an original gown design may affect the final appearance, fit, structure or production timeline of the dress.

Customized gowns and modified designs are final sale and cannot be refunded or exchanged.

 

DELIVERY

Estimated delivery timelines for made-to-order gowns range between 4 and 12 weeks depending on the designer and production schedule.

Rush orders may be available upon request and may incur additional rush service fees.

Shipping fees are charged separately before dispatch and depend on the delivery location.

We currently deliver within:

  • Belgium
  • The Netherlands
  • France

Delivery timelines are estimates only and may occasionally vary due to supplier production schedules, shipping delays or circumstances beyond our control.

 

REFUNDS – MADE-TO-ORDER GOWNS

Made-to-order wedding gowns are specially produced for each customer and are therefore non-refundable and non-exchangeable.

Once a production order has been confirmed and placed with the supplier, cancellation is no longer possible.

Mari Fin Bridal cannot accept responsibility for any body shape, size or weight changes occurring after the order has been placed.

If your item arrives damaged or incorrect, you must notify us within 3 calendar days via:
info@marifinbridal.be

Our liability for shipping issues or transport delays is strictly limited to the value of the purchased goods.

 

ONLINE SAMPLE SALE / ARCHIVE SALE DRESSES

Mari Fin Bridal offers a selection of sample sale and archive sale wedding dresses available for immediate purchase and delivery.

These dresses may have been used for showroom fittings, photoshoots or display purposes and may show minor signs of handling or wear.

All sample dresses are sold in their existing condition.

Customers are encouraged to review sizing information carefully before purchase.

Minor alterations may be required and are the responsibility of the customer.

 

PAYMENT

We only accept advance payment through the payment methods available on our website.

All online payments are securely processed using SSL encryption technology.

 

DELIVERY OF SAMPLE DRESSES

Sample dresses are generally dispatched within 3–5 business days.

If delivery delays occur, Mari Fin Bridal will notify the customer as soon as possible.

Customers must be at least 18 years old to place an order.

 

RETURNS – SAMPLE SALE DRESSES

Customers may request a return for eligible online sample sale purchases within 14 calendar days after delivery.

To request a return, customers must first contact:
info@marifinbridal.be

Returned items must:

  • be in the same condition as received;
  • be returned unworn and unaltered;
  • include original packaging where possible.

Customers are responsible for return shipping costs and are advised to use tracked and insured shipping services.

Shipping fees are non-refundable.

Once the returned item has been received and inspected, refunds will be processed within 7–14 business days.

Made-to-order gowns are excluded from the right of return.

 

JEWELLERY & ACCESSORIES

For hygiene reasons, pierced earrings cannot be returned or refunded unless faulty.

If you receive a defective accessory item, please contact:
info@marifinbridal.be

 

IN-STORE PURCHASES & SHOWROOM ORDERS

MADE-TO-ORDER GOWNS PURCHASED IN BOUTIQUE

After selecting your gown during your bridal appointment, our consultants will take measurements and place your order.

DEPOSIT

A non-refundable deposit of 50% is required at the time of purchase.

BALANCE PAYMENT

The remaining balance must be fully paid before alteration appointments or before collection of the gown.

DELIVERY

Estimated delivery timelines range between 4–12 weeks depending on the designer and production schedule.

Delivery dates are estimates only and slight delays may occasionally occur.

Rush production services may be recommended when wedding timelines are shorter.

 

APPOINTMENT POLICY

Bridal appointments at Mari Fin Bridal are private and complimentary. We kindly ask clients to inform us in advance if they need to cancel or reschedule their appointment.

Late arrivals may result in reduced appointment time in order to respect other scheduled brides.

Mari Fin Bridal reserves the right to refuse or cancel appointments in cases of inappropriate behavior, repeated no-shows or abuse of staff.

 

CANCELLATIONS

If you decide to cancel your order after production has started, the deposit remains non-refundable.

Mari Fin Bridal cannot be held responsible for changes in body shape, weight fluctuations or pregnancy occurring after the order has been placed.

Customers experiencing exceptional circumstances should contact:
info@marifinbridal.be

 

ALTERATIONS

Alteration costs are not included in the gown price unless explicitly stated otherwise.

Alteration services are a separate agreement between the customer and the seamstress.

Most wedding dresses require some level of tailoring to achieve the desired fit.

Mari Fin Bridal offers in-house atelier services, however customers may also choose an external seamstress.

 

STORAGE & COLLECTION RESPONSIBILITY

Once a customer has been notified that their gown is ready for collection, Mari Fin Bridal cannot be held responsible for delays in collection beyond the agreed period.

Long-term storage of gowns is not guaranteed unless otherwise agreed in writing.

 

NON-COLLECTION OF GOODS

If purchased goods are not collected within 3 months after notification that the gown has arrived, the agreement may be considered cancelled without further notice.

Any payments already made will not be refunded.

The gown may subsequently be returned to stock and resold.

 

LIABILITY DISCLAIMER

Mari Fin Bridal shall not be liable for indirect, incidental or consequential damages arising from the use of the website, delayed deliveries, supplier delays, third-party services or alteration work performed outside of Mari Fin Bridal.

 

THIRD-PARTY SERVICES

Certain services available through our website may be provided by trusted third parties, including payment providers, shipping companies, analytics providers and marketing platforms.

Mari Fin Bridal is not responsible for interruptions, errors or failures caused by third-party systems or providers.

 

PROMOTIONS & DISCOUNTS

Promotional offers, archive sale pricing and discount campaigns are subject to availability and may be modified or discontinued at any time without prior notice.

Discounts cannot be applied retroactively to previous purchases.

 

WEBSITE USE

Users agree not to misuse the website, attempt unauthorized access, interfere with website functionality or use the website for unlawful purposes.

Mari Fin Bridal reserves the right to restrict or terminate access to the website in case of misuse or violation of these Terms & Conditions.

 

FORCE MAJEURE

Mari Fin Bridal shall not be held liable for delays or inability to fulfill obligations caused by events beyond reasonable control, including but not limited to:

  • supplier delays;
  • shipping disruptions;
  • strikes;
  • pandemics;
  • fire;
  • energy failures;
  • technical failures;
  • telecommunication disruptions;
  • webshop downtime.

In such situations, Mari Fin Bridal reserves the right to suspend or terminate obligations without compensation.

 

COMPLAINTS & DISPUTES

We strive to provide excellent customer service and bridal experience.

Any complaints should be submitted to:
info@marifinbridal.be

We aim to respond within 3–7 business days.

These Terms & Conditions are governed exclusively by Belgian law.

Any disputes arising in connection with these Terms & Conditions shall fall under the exclusive jurisdiction of the Belgian courts.

 

INTELLECTUAL PROPERTY

All website content including logos, photographs, product images, texts, branding elements and designs are protected by intellectual property rights belonging to Mari Fin Bridal or its partners.

No content may be copied, reproduced, distributed or used without prior written permission from Mari Fin Bridal.

If you have any questions regarding these Terms & Conditions, please contact us at:
info@marifinbridal.be